NEW DEVELOPMENT – DESIGN, ARCHITECTURE & CODING

•  Design enhancements to Intranets with full regard of underlying architecture, user impact, components strengths/weaknesses
•  Review architecture to ensure it meets business needs
•  Lead the team in coding, implementing and supporting new enhancements, interfaces and database
•  Provide the development teams with consultations and guidance on all areas of PC/LAN/Web development & programming
•  For major and complex enhancements, suggest design, database, interface changes
•  Research and document issues, database design, business impact. Conclusions
•  Review design documents, functional specs and provide feedback, input and guidance

TECHNICAL LEADERSHIP

•  Being the senior technical resources in the team, set the technical direction to the various system teams, as well as to the business and management
•  Lead the group in all the areas listed below, providing advice, consultation, guidance, and draw detailed project plans, specifications, project life cycle, and status documentation through out the project
• Train the team members through assigning specific tasks, congruent with skill set and role
•  Interface with the users (locally & internationally), vendors, and other systems teams to build detailed specifications, adds new functionality and plans
•  Co-ordinate with internet technologies & security groups in Bank to ensure ongoing adherence to Bank standards
• Provide input & feedback to H.O. teams on needs, plans, system needs etc.
•  Ensure current design, components and architecture meets business needs, growth, volumes
•  Suggest and advance the use of new technologies, platforms & products to meet business e-commerce needs

PRODUCTION SUPPORT, TROUBLESHOOTING, & COMPLEX PROBLEM RESOLUTION

• Act as the final line of support for complex production system issues
•  Investigate, diagnose & resolve complex problems raised by business or systems
•  Provide detailed information to development groups & vendors to trace problems
•  Keep business & management advised of progress, status, plans on all problems
•  For critical problems, advise the business & management immediately, and start corrective action
•  Create systems monitoring procedures & thresholds, to ensure business continuity of the system & it’s various components

TESTING & IMPLEMENTATION OF NEW RELEASES, CCR’S

•  Plan testing of new releases, fixes and change requests. Ensure test cases & test scenarios cover all aspects
•  All interfaces are included in testing plan
• Co-ordinate with systems & Business for user acceptance & obtain signoff for distribution to production environment
•  Plan end-user support after distribution & changes
• Review vendor documentation to ensure it is kept current, comprehensive, and meets the Company’s needs

PEOPLE MANAGEMENT

• Establish goals with all employees that are clearly defined, measurable and achievable, and align them with the strategic priorities of the Company
• Provide all direct reports with ongoing and timely feedback on their performance by acknowledging and supporting their successes and guiding them on how they can improve
•  Conduct annual performance reviews with all direct reports

Knowledge and Skills Required

•  Project Management Skills

• In-depth technical skills including: Web servers, HTML, Oracle AQL & Oracle database structure, Datamirror, Enabler & Siebel, ASP, NT, IP, security, Java, XML, NT, MTS, IIS, J++, JAVA Servlets, Message Queuing, MS SQL Server, VB

•  In-depth knowledge of Visual Studio & all of it’s components, interfaces, database concepts

•  Strong interpersonal communication and presentations skills (written and verbal)

•  Strong people management and leadership skills

•  This role requires a pro-active, mature, motivated team player with technical expertise and the ability to quickly make rational decisions under stress